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BROAD MEDIA LIMITED
PRIVACY POLICY

Broad Media Limited [NZBN 9429047686229] respects your right to privacy and understands that protecting your personal information is important. We comply with the New Zealand Privacy Act 2020 (Privacy Act) when handling personal information. This Privacy Policy describes the types of information we may collect from you or that you may provide (“Personal Information”) on the broadmedia.co.nz website (“Website” or “Service”) and for any of its related products and services (collectively, “Services”), and our practices for collecting, using, maintaining, protecting, and disclosing that Personal Information. It also describes the choices available to you regarding our use of your Personal Information and how you can access and update it.

This Policy is a legally binding agreement between you (“User”, “you” or “your”) and Broad Media Limited (“Broad Media Limited”, “we”, “us” or “our”). If you are entering into this agreement on behalf of a business or other legal entity, you represent that you have the authority to bind such entity to this agreement, in which case the terms “User”, “you” or “your” shall refer to such entity. If you do not have such authority, or if you do not agree with the terms of this agreement, you must not accept this agreement and may not access and use the Website and Services. By accessing and using the Website and Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Policy. This Policy does not apply to the practices of companies that we do not own or control, or to individuals that we do not employ or manage.

THE INFORMATION WE COLLECT

Personal information means information about an identifiable individual (a natural person). The types of personal information we may collect about you include:

Administrative details:

  • your name;
  • your contact details, including email address, physical address and/or telephone number;
  • your age and/or date of birth;
  • details of services we have provided to you and/or that you have enquired about, and our response to you;
  • Financial information for billing & payment purposes
  • your browser session and geo-location data, and network information, statistics on page views and sessions, acquisition sources, search queries and/or browsing behaviour;
  • information about your access and use of our Services, including through the use of Internet cookies, your communications with our online Services, the type of browser you are using, the type of operating system you are using and the domain name of your Internet service provider;
  • additional personal information that you provide to us, directly or indirectly, through your use of our Services, associated applications, associated social media platforms and/or accounts from which you permit us to collect information; and
  • any other personal information requested by us and/or provided by you or a third party.

Personal information collected during the delivery of our Services:

Video/photographs of you during your arrival and attendance of an event for which we have been hired to record and/or livestream.

HOW WE COLLECT PERSONAL INFORMATION

We collect personal information in a variety of ways, including:

  • Directly: We collect personal information which you directly provide to us, including when you provide information through the contact form on our website or when you request our assistance via email or over the telephone.
  • Indirectly: We may collect personal information which you indirectly provide to us while interacting with us, such as when you use our website, in emails, over the telephone and during our delivery of our Services. Note: The very nature of our Services require that we collect videos and/or photographs of those in attendance of the event for which we have been hired to record & livestream.

USE OF PERSONAL INFORMATION

We may collect, hold, use and disclose personal information for the following purposes:

  • to enable you and others to access and use our Services;
  • to provide our Services to you, including photographing, filming & livestreaming your event;
  • to contact and communicate with you about our Services;
  • for internal record keeping, administrative, invoicing and billing purposes;
  • for analytics, market research and business development, including to operate and improve our Services and associated applications;
  • to comply with our legal obligations and resolve any disputes that we may have;
  • if you have applied for employment or independent contracting with us; to consider your application; and
  • if otherwise required or authorised by law.

Note: We may process only minimal user data, only as much as it is absolutely necessary to maintain the Website and Services. Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding the usage and traffic of the Website and Services. This statistical information is not otherwise aggregated in such a way that would identify any particular user of the system.

SHARING OF PERSONAL INFORMATION

We do not sell or rent your personal information to any third party. However, depending on the requested Services or as necessary to complete any transaction or provide any Service you have requested, we may share your information with our affiliates, contracted companies, and service providers (collectively, “Service Providers”) we rely upon to assist in the operation of the Website and Services available to you.

In order to deliver our Services, we share your personal information with Third parties, some of which are based overseas, which include:

  • Live stream & video sharing platforms such as Vimeo & YouTube (specifically the sharing of photographs and videos). In certain cases, clients may request that we live stream and/or publish video recordings to other platforms such as Facebook; Instagram; TikTok & Zoom.

PLEASE NOTE that where possible we try to keep our livestreams and recordings as unlisted when published on livestream/video platforms with accounts registered to us e.g. Vimeo/YouTube/Zoom. This means they are not publicly searchable and the stream/video recording is only accessible via the web link given. However, this web link can be shared with others and on other websites or social media platforms and thus we cannot control who shares these links, to whom they share them and to what platforms they are shared. We are also unable to control the privacy settings of the platform where they are shared. By sharing a link, you acknowledge that you have consent to do so and that there is consent for those gaining access to the link to use it and share it.

Where our livestreams and recordings are published to livestream/video platforms under accounts that are not registered to/managed/controlled by us, we are not responsible for the protection and privacy of any personal information shared to those platforms. Those accounts are not governed by this Privacy Policy.

  • third party service providers for the purpose of enabling them to provide their services, to us, including (without limitation) IT service providers, data storage, web-hosting and server providers, debt collectors, couriers, marketing or advertising providers, accountants and accounting software providers; professional advisors and payment systems operators;
  • our employees, contractors and/or related entities;
  • our existing or potential agents or business partners;
  • anyone to whom our business or assets (or any part of them) are, or may (in good faith) be, transferred;
  • courts, tribunals and regulatory authorities, in the event you fail to pay for goods or services we have provided to you;
  • courts, tribunals, regulatory authorities and law enforcement officers, as required or authorised by law, in connection with any actual or prospective legal proceedings, or in order to establish, exercise or defend our legal rights; and
  • any other third parties as required or authorised by law (such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request).

STORAGE AND SECURITY

We are committed to ensuring that the personal information we collect and share is secure. We have put in place (as far as is possible given the nature of our Services) suitable physical, electronic and managerial procedures, to safeguard and secure personal information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.

While we are committed to security, we cannot guarantee the security of any information that is transmitted to or by us over the Internet. The transmission and exchange of information is carried out at your own risk.

COOKIES

We may use cookies on our online Services from time to time to help us understand how visitors engage with our website and services & to help personalise your online experience. These technologies allow us to:

  • Improve our website; and
  • Provide you with more targeted information where appropriate.

Cookies are text files placed in your computer’s browser to store your preferences. Cookies, by themselves, do not tell us your email address or other personally identifiable information. However, they do recognise you when you return to our online Services and allow third parties, such as Google and Facebook, to cause advertisements to appear on your social media and online media feeds as part of our marketing campaigns. If and when you choose to provide our online Services with personal information, this information may be linked to the data stored in the cookie.

Our website does however respect any “Do not Track” signals given. You can also block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our online Services. You can also opt out of Google Analytics without affecting how you visit our site. For more information on opting out, please visit this page.

LINKS TO OTHER WEBSITES

Our Services may contain links to other websites. We do not have any control over those websites and we are not responsible for the protection and privacy of any personal information which you provide whilst visiting those websites. Those websites are not governed by this Privacy Policy. We encourage you to be aware when you leave the Website and to read the privacy statements of each and every resource that may collect Personal Information.

ACCESSING INFORMATION

Your choice: Please read this Privacy Policy carefully. If you provide personal information to us, you understand we will collect, hold, use and disclose your personal information in accordance with this Privacy Policy. You do not have to provide personal information to us, however, if you do not, it may affect our ability to provide our Services to you and your use of our Services.

Information from third parties: If we receive personal information about you from a third party, we will protect it as set out in this Privacy Policy. If you are a third party providing personal information about somebody else, you represent and warrant that you have such person’s consent to provide the personal information to us.

Access and Correction: Subject to certain grounds for refusal set out in the Privacy Act, you may request access to, and correction of, the personal information that we hold about you. Please contact us using the details below. We will deal with your request in accordance with the Privacy Act.

Retention: We will retain and use your Personal Information for the period necessary to comply with our legal obligations, to enforce our agreements, resolve disputes, and unless a longer retention period is required or permitted by law.

Complaints: If you wish to make a complaint, please contact us using the details below and provide us with full details of the complaint. We will promptly investigate your complaint and respond to you, in writing, setting out the outcome of our investigation and the steps we will take in response to your complaint.

If we cannot adequately address your privacy concerns, you have the right to complain to the Office of the Privacy Commissioner. For more information on privacy see the Privacy Commissioner’s website.

AMENDMENTS

We reserve the right to modify this Policy or its terms related to the Website and Services at any time at our discretion. When we do, we will revise the updated date at the bottom of this page. We recommend you check our website regularly to ensure you are aware of our current Privacy Policy.

An updated version of this Policy will be effective immediately upon the posting of the revised Policy unless otherwise specified. Your continued use of the Website and Services after the effective date of the revised Policy (or such other act specified at that time) will constitute your consent to those changes. However, we will not, without your consent, use your Personal Information in a manner materially different than what was stated at the time your Personal Information was collected.

ACCEPTANCE OF THIS POLICY

You acknowledge that you have read this Policy and agree to all its terms and conditions. By accessing and using the Website and Services and submitting your information you agree to be bound by this Policy. If you do not agree to abide by the terms of this Policy, you are not authorized to access or use the Website and Services.

CONTACT

If you have any questions, concerns, or complaints regarding this Policy, the information we hold about you, or if you wish to exercise your rights, we encourage you to contact us using the details below:

Broad Media Limited [NZBN 9429047686229]

Website: https://broadmedia.co.nz

Email: info@broadmedia.co.nz  

Last update: 03/08/2023